Orders can be placed from our website on our secure server 24 hours a day.
Payment MethodsCrimson Gypsy Designs accepts payment through Visa, Mastercard, American Express and Discover Cards, as well as Paypal.
You will be sent an e-mail confirmation of your order. Keep this confirmation until you receive your order.
All orders must be paid in full prior to production.
Telephone OrdersIf you do not wish to place an order through our secure server over the internet, you can contact us directly and place your order at (845) 594-8673. Business hours are 1:00 p.m. to 5:00 p.m., Tuesday through Saturday, Eastern Standard Time. We are located in Woodstock, New York.
Returns, Refunds and Exchanges
All clothing on this website is MADE TO ORDER.
STANDARD SIZE clothing can be exchanged or returned for STORE CREDIT ONLY.
We prefer that you choose your size carefully to avoid the hassle of returning and exchanging your clothing. If you are unsure what size to choose, please e-mail us with your measurements and we can help you choose your size. We will let you know if we feel a custom size would suit you better. Custom sizes can be made for an additional fee.
CUSTOM SIZE clothing cannot be returned, exchanged or refunded. Please make sure your measurements are accurate to insure your clothing fits properly!
If there is a problem with your order once you receive it, you must contact us within 7 days of receipt of order. We will do everything in our power to rectify a problem that is our fault. Customers are fully responsible for choosing their own sizes.
Not all fabrics are in stock in all colors all the time. If a fabric or color you ordered is not in stock and will not be available within a reasonable amount of time, you will be notified by e-mail. You can then opt to wait for the fabric to come in or choose another fabric or color.
- International Orders may be subject to International Customs Import Fees, Duties and additional taxes imposed by the government of the country importing our clothing.
- Crimson Gypsy Designs cannot calculate, predict, control or be responsible for additional fees charged to our customers above and beyond the postage charges automatically calculated by our automated shopping cart system.
- Customers ordering products from Crimson Gypsy Designs are solely responsible for any Customs Import Fees, Duties and additional taxes and fees imposed on the shipment by the government of the country the order is being shipped to.
- Please make sure to familiarize yourself with the import fees and customs practices in your country to avoid any surprises when your order is scheduled for delivery.